Terms and Conditions

Welcome to playerten.com (the 'Site'). Here are some details about how we work.

Please review the following basic terms that govern your use of and purchase of products from our Site. Please note that your continued use of our Site constitutes your agreement to follow and be bound by these terms.

1. Currency and Pricing

All transactions are processed in the currency shown on the product and checkout pages. Most countries have tax included in the price; if not, the tax will be shown on the checkout page before purchase.

2. Shipping and Delivery

Player Ten delivers products to the United States, Canada and parts of Europe. Shipping rates are outlined on our Shipping page, and will be quoted with any order.

3. Customer Service

Player Ten is committed to providing exceptional customer service and quality products. Standard dispatch timeframes are between 1–3 business days. If you have any questions or concerns about a product or your order email support@playerten.com.

4. Return Policy

Player Ten assists with easy returns to make sure you're happy with your purchase.

If our products fall short of your expectations we will take them back and issue a full refund or exchange up to 45 days after purchase (return shipping included).

We strive to create experiences that bring your friends closer together. When we fall short we want to learn from our mistakes. Before your refund or exchange is issued we will ask that you complete a short questionnaire about your experience so we can serve you better in the future.

If you've made an error in purchasing, don't hesitate to ask our team for advice. The earlier we catch things, the more chance we have of reducing unnecessary shipping, which is kinder to the environment. Even better, choose as carefully as you can before hitting that confirmation button.

5. Copyright

The contents of our website, and the site as a whole, are intended solely for personal, noncommercial (other than for the purchase of merchandise from our Site) use by its users.

You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works of, sell or participate in any sale of, or exploit in any way, in whole or in part, any of the contents of this site.


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