Orders

Order Tracking

My order never arrived

If your order doesn’t arrive within the maximum estimated timeframe we’ll send out a replacement. Simply email support@playerten.com with your order details.

Order Cancellations

Contact support@playerten.com within 24–48hrs of placing your order. That way we should be able to catch any transaction settlement and shipping before it goes through. Anything after this window will be treated as a regular refund.

Adding items to my order after checkout

If you want to add an item to your order please email support@playerten.com within 24hrs of your purchase and we’ll do what we can to adjust things.

Payment Options

Currencies Accepted

Our United States store takes US dollars only. To visit our European store please click here.